Fingerprint Setup Greyed Out In Windows 10 (Solved)

PIN and Fingerprint Sign-in Options Unavailable in Windows 10.

Issue: PIN and Fingerprint Sign -in Options are greyed out or Unavailable on Windows 10 PCs in a domain Environment.

Fingerprint Option disabled

Solution: To fix this issue, We need to edit the Group Policy (Local Group Policy or Domain Policy)

Step 1: Navigate to following Path
Computer Configuration\Administrative Templates\Windows Components\Biometrics
            Enable –  Allow Domain users to log on using biometrics
Enable Domain Users Biometrics

Step 2: Computer\Administrative Templates\System\Logon
Enable – Turn on convenience PIN sign-in

Enable Domain Users PIN Sign-in

Step 3: Restart the computer (because GPUPDATE /force doesn’t update the settings sometimes).

Fingerprint and PIN Options Windows 10

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