Failed to create tray icon for directive ‘Interactive Progress’ (hr=80243004)- (Solved)

Failed to create tray icon for directive ‘Interactive Progress’ (hr=80243004)

Issue: You may face an issue when trying to update and install Windows Updates. Upon checking you will find in WindowsUpdates.log with following entries.

2018-10-17 10:49:29:871 3552 df8 CltUI Failed to create tray icon for directive ‘Interactive Progress’ (hr=80243004); will retry.
  2018-10-17 10:49:44:876 3552 df8 CltUI AU client got new directive = ‘Interactive Progress’, serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0
  2018-10-17 10:49:44:877 3552 df8 AUClnt WARNING: Shell_NotifyIcon failed (dwMessage=0x0, uFlags=0x3, hr=0x800703F0)

Interactive Progress' (hr=80243004); will retry

Windows Update Error 80243004

There will be another message on Windows update screen “Erros(s) found: Code: 80243004 Windows update encountered an unknown error

Solution: It’s very easy to solve Windows update error 80243004, it happens due to some issue with system tray icons. We need to refresh System tray icons. Please follow the steps to solve the Windows update issue.

System Tray icon disappear

1- You need to browse to that path “C:\Users\UserName\AppData\Local” and delete “IconCache.db”

Delete System Tray icon cache

2- Open CMD as administrator and run the command ” tskill explorer


3- You will see icons appear again in the system tray and you can set Windows Update Icons as “Show icon and notifications”

Show icon and notifications

4- Start Windows Update process again and you will see installing updates without any issue.

Installing Updates - 80243004

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