Installing RPM This May take several minutes stuck at 80%

Installing RPM This May take several minutes stuck at 80% (VCSA 6.5)

When you’re setting up VCSA 6.5, sometimes the installation process gets stuck at 80%. This can be pretty frustrating! You might even come across errors like timeout during RPM installation or messages in the log files that talk about authentication problems with the guest operating system.

Trouble with VCSA Installation

Imagine you’re installing VCSA 6.5, and suddenly, it just halts at 80%. Not only that, but you might also see error messages that say the installation is taking too long or that there’s trouble connecting with the system it’s being installed on.

Issue :

You are installing VCSA 6.5 appliance and the process is stuck at 80% or later you get errors such as

A problem occurred during RPM installation: Timeout
Installer log files are located at C:\Users\Usman\AppData\Local\Temp\vcsaUiInstaller

You also see the following error in the logs.

2018-05-20T11:06:54.968Z – debug: Failed to get fileTransferInfo:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2018-05-20T11:06:54.968Z – debug: Failed to get url of file in guest vm:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2018-05-20T11:06:54.968Z – debug: [108]pollRpmInstallProgress:getGuestFileErr:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2018-05-20T11:07:04.601Z – debug: initiateFileTransferFromGuest error: ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.

Solutions :

VMware released a KB article to fix this issue.

Deploying, upgrading, migrating, or restoring to vCenter Server Appliance 6.5 GA or U1 release fails (51124)

https://kb.vmware.com/s/article/51124

Note: You can find more troubleshooting tips and tricks in VMware category of this blog.

Dealing with installation issues when setting up something like VCSA 6.5 can be a real headache. Errors at 80% completion or authentication problems might make you feel stuck. But knowing where to look for solutions, like the one provided by VMware, can be a huge relief. By following their guide, you can tackle these installation hiccups and get your system up and running smoothly.