Troubleshooting Windows Update Error 0x8024402C

Keeping your Windows system up to date is crucial for security and performance enhancements. However, encountering Windows error 0x8024402C while trying to check for updates can be frustrating. This error typically points to a connection problem between your computer and the Windows Update servers. Here’s a step-by-step guide to resolve this issue:

Fixing Windows Update Error 0x8024402C

Check Internet Connection

Ensure your internet connection is stable and functioning correctly. A weak or intermittent connection can hinder communication with the update servers.

Restart Windows Update Service

  1. Press Windows + R to open the Run dialog box.
  2. Type services.msc and press Enter.
  3. Locate the “Windows Update” service, right-click on it, and select “Restart.”

Windows Update Service

Disable Proxy Settings (if applicable)

  1. Open the Run dialog box with Windows + R.
  2. Type inetcpl.cpl and press Enter.
  3. Go to the “Connections” tab and click on “LAN settings.”
  4. Check that “Automatically detect settings” is enabled and disable any proxy server if not in use.

Disable Proxy Settings

Check Firewall or Antivirus Settings

Sometimes, third-party security software can interfere with Windows Update. Temporarily disable firewalls or antivirus programs and retry the update process.

Use Windows Update Troubleshooter

Open Settings (Windows + I) > Update & Security > Troubleshoot > Additional troubleshooters.

Run the “Windows Update” troubleshooter. Follow on-screen instructions for potential fixes.

Reset Windows Update Components

Open Command Prompt as an administrator.

Enter the following commands one by one, pressing Enter after each:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Restart your computer and check for updates again.

If the error Windows update error 0x8024402C persists after attempting these steps, consider performing a deeper diagnostic or seeking assistance from Microsoft support or community forums. Every system can have unique configurations, and additional troubleshooting may be necessary.

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