An error occurred while taking a snapshot: Failed to quiesce

By Usman On Sep 19, 2018

An error occurred while taking a snapshot: Failed to quiesce the virtual machine. VCSA 6.5 HA

Issue :

You will face following snapshot error when taking backup of VCSA 6.5 with VCHA, especially on peer node and witness VM.

An error occurred while quiescing the virtual machine. See the virtual machine’s event log for details.
An error occurred while taking a snapshot: Failed to quiesce the virtual machine.
An error occurred while saving the snapshot:

VCSA Backup Snapshot

Solutions :

As per VMware KB article # 2148003 , It is not supported to take snapshot for backups when VCSA in HA mode, however Image Level backups of a VCHA node is supported. Please find below official answer from VMware.

“Are snapshots, cloning, and Fault Tolerance supported on VCHA nodes?
No. It is currently not supported to use these operations on any of the VCHA nodes.

Note: Image Level backups of a VCHA node is supported.”